Hey Leaders, "Life Is A Balancing Act!"

Do you have some amazingly energetic, hard working, loyal employees who work long hours and never complain? Do any of your staff members handle additional roles in the community, on non-profit boards, or with service clubs in addition to juggling work and family duties? Do you have some folks working for you who never want to take holidays and even when they do, they continue working from the beach or airplane while their families are forced to amuse themselves without the presence of their breadwinners for hours at a time?

If you answered yes to any of those questions, trouble might be just around the corner!

Every person on earth needs a reasonable and suitable work/life balance. While they might impress you with their industriousness and loyalty and your firm might be reveling in the fruits of their labors, they are probably working toward an eventual, total meltdown.

Every person has a different level of stress that they can comfortably absorb or disregard before they hit an emotional wall.

• Some people love their work so much that they do not even consider it work. Those are the people who are constantly smiling while they do their jobs.

• Others simply press the outer edges of their emotional control because of insecurity or fear. They are afraid they might let someone down or fail altogether.

• Some employees just look stressed-out, weary, or frustrated at all times. These people are on the edge and close to a complete collapse.

You might think that those folks who energetically ply their trade with smiles all day long because they love what they do, don’t need or want down-time or an actual holiday. You might think those hard workers who apply themselves with dedication to everything they do are well adjusted and simply more capable than the average human being. You might think that weary, frustrated employees are just lazy or ill suited to their work. In each of these cases the bottom line is that all of these people needs reasonable work/life balance and time off to get their minds, and more importantly, their emotions off of their work.

It is up to managers, supervisors and leaders of all kinds to recognize the symptoms of poor work/life balance and find ways to deal with them.

Leaders must always keep track of over-work situations and must never make any employee feel bad or negligent for taking their fair share of time off. Not only will they be doing their employees a favor by assisting them with this chronic, twenty-first century problem but also in many cases, they will be saving themselves and their companies a lot of lost time and lost revenue.

Even those happy, smiling people who love their work and never seem to tire out need time off.

They might be energized by their work, but their total dedication to their jobs is often damaging to the health of their family and personal lives. Without a happy, healthy life away from work, human beings become unfilled and ultimately, unhappy or depressed. Sometimes the pressures placed on them by their neglected families and friends might be more than their psyche’s can handle. If you ignore a happy, hard-worker you might suddenly be faced with an unexpected sick leave, performance dip, or even a resignation from them. The toll taken by total dedication to work has proven to be the undoing of many a potential superstar employee.

Companies of all types and sizes should insist that employees at all levels work reasonable hours and that everyone take the holidays they are allotted each year.

If employees want to work additional hours on a special project, they should be granted additional time off at a more convenient juncture. If they are doing community work that enhances the image of their employer in the community, they should be allowed time during working hours to do it. If they are on holidays, they should be prevented from taking work home with them or from communicating work-related information back to their place of work.

Time off should be considered as important as “time on” in order to assure that employees are happy and healthy well into the future.

If you haven’t spent some time reviewing the down time of your employees and you want to keep them employed and working to peak performance, you should do so now. Have a staff meeting to specifically discuss the human need for time away from work. Emphasize the fact that there is very little honor in diligence that goes so far beyond the norm that it becomes hazardous to future performance. Let everyone know that it is not only the right, but also the responsibility of every employee to take the time off that they are provided. Tell them there will be no extra credit for time-off-not-taken. Most importantly, let all of your employees know that you care about their emotional and physical health.

Good work/life balance is a predictor of longevity and good future performance.

Help your employees to stay emotionally fit by assisting them in finding and retaining the balance they deserve.

All the Best!

Wayne Kehl

Can A Woman Be A Great Leader Of Men?

If we are going to have an intelligent discussion about women in leadership positions firstly we must accept that women and men do not, and should not lead in the same fashion. Women think differently than men and their natural tendencies are driven by different motives than men. In short, women and men are different!

Women who want to be great leaders should not devalue their femininity by emulating the leadership traits of men. They should instead, celebrate their femaleness by bringing all of the amazing female qualities that they have at their disposal to their leadership positions. They should think like women, act like women and look like women at all times. Women who change their inherent style to become more like men when they move into leadership positions are fooling no one. We all know they are women and we become uncomfortable when they appear to be moving away from their natural female roles.

Women make up fifty percent of the population. Because of the plethora of ladies around us, men understand what makes the fairer sex tick. Most men have undying love and respect for their mothers and would do almost anything to support and protect them. They will step in front of a hurtling freight train to save their wives from harm and would fight a grizzly bear with a small stick to defend their daughters. Men are hard-wired to treat women well and to do everything they can to make their lives better.

Despite the natural tendency of men to protect women from harm, bullying and sexual harassment are not uncommon in the workplace.

When the testosterone-driven positions of power that men hold dear are threatened by the scent of female hormones, they tend to drop their naturally protective instincts and go into fight-mode. If a woman in a superior position takes on an aggressive, demanding stance, many men will see her as the enemy and will do any number of unspeakable things to engineer her demise. Even women will see a dominant, masculine leadership style from another woman as foreign and unpalatable.

The best way for me to illustrate a good female leadership style is to provide an example of a great female leader that I have actually worked with...I will call her Debbie for the purposes of this story.

Debbie was known to be intelligent, knowledgeable and conscientious. For decades she performed well in important project management and product development positions. She was a great resource for a large number of employees, managers, and executive leaders. She was well regarded, well liked and highly valued for her work. The day she was promoted to Vice President of Sales however, marked a change in the way almost everyone in the company viewed her and in the general expectations everyone had of her. It is very important to note that this was a position that had only been occupied by men in the past. Debbie was given responsibility not only for the overall sales of her division, but for the day-to-day sales activities of a large number of aggressive, mature, crusty salesmen who were set in their ways. They had never been lead by a woman and they had no idea what to expect.

Debbie had a big choice to make.

She could continue to be the intelligent, kind, nurturing female she had always been or she could morph into a hard, demanding, command and control leader. If she had betrayed her natural tendencies to care for and nurture her direct reports, she might have failed. However, she had enough faith in herself to avoid becoming something she was not and instead led her division with kindness, caring and a nurturing spirit. She held her direct report accountable but instead of making demands and finding fault, she offered support and encouragement. When things went badly, she proactively offered her help and rather than criticizing, lecturing or disciplining, she coached, counselled and assisted. When things went well, she provided acknowledgement, praise and celebration. At all times, she exuded pride in her team and she fought for them like a mother bear. Her devotion to her work-family was obvious to all and it was rewarded with true loyalty and almost universal respect.

In fairness, it is safe to say that Debbie had to work harder and put in more effort than any man in the position before her in order to win over the men who reported to her.

However, within a year she had gained their respect and admiration. Once she had made her mark as a serious leader, it was not uncommon to hear her male reports singing her praises and making it clear that she was the best sales manager they had ever worked with. They knew that she cared about them and that she was there for them no matter what happened. She also became an icon for female employees who admired her and considered her a role model for all other women in business.

She thought like a woman; she acted like a woman; she looked like a woman...and she succeeded like a man!

Can a woman be a great leader of men? Yes she can but only if she remembers to always be a woman!

All the Best

Wayne Kehl

Order Wayne's book, "A Man On Women" here...

(Click the link)

Ten Ways To Make Your Employees Adore You (video)

Please do not confuse adoration with lovability or even likeability. Effective leaders have a mystique about them that sets them apart from other mortals. They have an ability to garner respect, admiration, reverence, and generally high regard wherever they go. Those are the elements of adoration that we will be dealing with in this video.

No two leaders are the same. They all have their own distinct style. Some exude kindness and warmth while others reek of authority and influence. Some lead by example while others lead through delegation. Some do things on impulse and immediate action while others are methodical and unhurried. These are products of individual personalities and no one style is better than another. They can all create success when fused with the essential elements of leadership.

No matter what style you might have, you can earn the adoration of your employees.

HERE ARE THE TEN ESSENTIAL ELEMENTS OF LEADERSHIP ADORATION:

1. In order to be adored as a leader you must listen to the people who work with you. Listening is an indication of respect. It shows that you are interested in them and that what they have to say matters. Most importantly, it shows that they have so much value that you will give up your most precious leadership commodity for them...your time.

2. If you want adoration, talk to your people. Tell them what you are thinking. Tell them about yourself. Let them know that you are human and that you have the same fears, feelings, problems and concerns that they do. If you make yourself human to them they will be compelled to support and protect you when the need arises.

3. You must control your emotions if you expect true adoration from your followers. Angry, depressed, impatient, sad, giddy, or moody people cannot gain respect and will not be taken seriously by anyone. A calm, even demeanour with moments of obvious excitement (at appropriate times) will show followers that you are in control of yourself and therefore more likely to be someone of good character and a strong mind.

4. Adorable people have a sense of humour. A dour, humourless demeanour might seem appropriate in some situations, but a regular diet of it in a leadership position is a morale killer. When people say things to you that they think are funny...laugh! It is not a hard thing to do. Only laugh at appropriate things and when offering your own humour, make sure you do not cross the line of inappropriateness. Work should not be punishment and it follows that a joyful workplace is a productive workplace. If you are not exhibiting humour from time to time, you have not realized your full leadership potential.

5. Make yourself available and adoration will follow. If you are truly leading, you are visible, available and transparent. Stop making excuses for not spending time with your followers. Get up from your desk and talk to them. When they want to speak with you in private, stop what you are doing (if possible) and talk to them. When they have a problem, listen to them with an open mind and do everything in your power to help them through it. Be their omnipresent symbol of strength.

6. Trust your employees and they will adore you. The greatest display of respect you can show an employee is to trust him or her to do the job properly, on time and on budget. Once the training phase is over and you know they are competent, leave them alone and do not meddle. Ask for progress reports and occasional performance evaluations but during the course of the workday, leave them alone and only attempt to help when they ask. The only interference you should present is a pat on the back for a job well done or a celebration for a special success. Your trust in them will be returned with respect and admiration for you.

7. Communicate with your people and they will adore you. One of the most common complaints from employees is that they have little or no communication with management. What they want is more than idle chat. They want to know what is going on, what the vision of the company is, what your personal vision is, the financial strength and growth of the company, and where the company is going. They want to be an integral part of the organization and the more you tell them about where the company is taking them, the more they will admire you.

8. To be adored you must always be cognizant of how you present yourself. Unlike some other human beings, leaders must always dress appropriately, clean and groom themselves appropriately, speak clearly and concisely and act in a politically correct fashion. Sloppy, slovenly, smelly people seldom make good leaders. People who mumble, speak too softly, tell dirty jokes or use a lot of foul language have difficulty gaining respect from followers or superiors. If you are having trouble finding adoration at work, give yourself an honest personal evaluation and make the necessary changes.

9. If you fight for your employees you can become the most adored leader of all. Followers want their leaders to be bold, courageous, loyal warriors who will support them, protect them and speak highly of them at all times. Leaders who put their own success and safety second to that of their employees will be held in high regard. Leaders who get involved when employees get into conflicts or bravely put themselves into the middle of customer confrontations are the most revered of all. If you make it clear to your people that you will be the last person into the life raft if the ship starts to go down you will be adored beyond your wildest imagination.

10. Honesty is an adorable trait. Dishonesty is not! Big lies, small lies, promises not kept, and promises conveniently forgotten are all reasons for leadership catastrophe. No one wants to be lied to. If you always do unto others as you would have them do unto you and never tell an untruth you are on the path to adoration and leadership success.

Leadership is not easy, but by practising these few simple tenets you can enhance your leadership style and move to a higher level of success.

All the Best

Wayne Kehl

GENERATION "Y" IS GETTING A BUM RAP!

I am a man in his fifties who spent the majority of his career as a manager of people. During that time I have managed Boomers, Generation “X”, Generation “Y” and even a few Traditionals. (Traditionals are people now in their late sixties to early nineties). Of all the age or generation groups I had the privilege to manage I accomplished greater things and had more pure enjoyment with Generation “Y” than any of the others.

Generation “Y” are now people in their late teens to early thirties. They are the young, vibrant people you see on the street; they are the fashion models you see on the runways and the scholars you see strolling about the campuses of the best Universities: They are the people who will soon control most of the world’s finances and create most of the world’s future inventions and innovations. In short, the next wave of professors, power-brokers and storekeepers will all be Generation “Y”... They will soon rule the world!

WHO IS TO BLAME?

Generation “Y” is often characterized by employers, co-workers and business writers as being spoiled, lazy, rude, irresponsible, and flippant. Many older people seem to think that they have no ambition and no desire to do good work. The Boomers and Generation “X” parents who nurtured, educated and moulded the minds of Generation “Y” children now seem to feel that their progeny will be almost useless in the world of business and industry. We are products of our environment and if Generation “Y” is a deficient generation their parents have no one to blame but themselves.

WE DIDN'T HAVE IT SO GOOD!

In fairness to Boomer and Generation “X” parents; they were only trying to be the best maternal and paternal influences they could be. They wanted to provide their kids with everything they were deprived of as children because of the shortage of discretionary income that their Traditional parents had during the fifties and sixties. As the western world grew generally wealthier and every garage had at least one and half cars in it, the material possessions of children became more elaborate and more expensive. Children began to understand that almost anything was attainable and all they had to do was ask for a new toy and it magically appeared. On the other hand, as children in the fifties, most of us had to play with broken and dirty toys that had been handed down from older siblings.

YOU GAVE THEM EVERYTHING THEY WANTED!

Most Generation “Y” kids have the best of everything and wear jeans and shoes with famous labels on them, the cost of which I still have trouble believing. I have known parents who purchased brand new cars for their children on the day they qualified for a driver’s licence. I have even known parents who took out loans or mortgaged their houses so that their kids could drive nice automobiles! I have seen numerous children taken out of school by their parents during an important semester for exotic vacations or less important things like family reunions and out-of-town weddings.

WHAT ARE THEY TEACHING OUR KIDS IN SCHOOL?

The evolution of the school system has not helped Generation “Y” fit into our old-fashioned view of work ethics and diligence either. Schools have gone from honouring excellence and holding back failure, to treating everyone the same regardless of scholarly ability or relative achievement levels. Sports days went from recognizing higher athletic ability with ribbons for only the top three kids in any event, to giving a ribbon to every child that shows up. Children are now advanced to the next grade even if they have not actually done the work and passed the necessary examinations in order to earn a pass. Apparently it is unfair to hold them back and much better to move them into a grade they are not prepared for...I don’t get it!

Kids are now taught that all anyone can ask a person to do is their best...even if their best is not good enough to get the job done. If they fail at anything they are told that that as long as they did their best everything is okay. Imagine an engineer who fails to put enough steel or concrete into a design for a skyscraper. When the building falls down, he will have difficulty convincing anyone that his best was good enough. It seems that educators and parents have not prepared Generation “Y” for life in the real world as we know it.

NO WONDER GENERATION “Y” SEEMS SPOILED!

No wonder they are demanding and rude (by our standards); no wonder they want to start at the top of the pay scale; and no wonder they want time off from work whenever they feel they need it. No one has ever said NO to them and no one ever told them that they were not very good at everything they tried. They have amazingly high expectations because we told them to expect to get everything they ask for. Remember too, that their parents and teachers taught them never to settle for second best and to always stand up for their rights. They are products of their environment and they are everything they should be, considering the world they grew up in.

I AM OPTIMISTIC!

Most of the Generation “Y” people that worked for me had the kind of upbringing that I have described here. Despite that, when I took the time to understand what they wanted and how they wanted to go about doing their work, I found them as capable as any Boomer or Generation “X” worker. When they are doing a job they enjoy and are allowed the freedom to do it in the manner that makes them most comfortable, their work ethics and intellect are as strong as anyone else’s. As in every generation, there are exceptions (good and bad) but as an overall group I love the enthusiasm and initiative that Generation “Y” is able to bring to the workplace.

I can accept that working with Generation “Y” might require a little more patience for older managers and co-workers, but I believe the results will make the effort worthwhile. When Generation “Y” people are at their best, they are unstoppable. It is up to the managers and leaders of the world to draw the best out of them and give them the freedom to fly.

GENERATION “Y” KIDS JUST WANTS TO SHOW YOU HOW GREAT THEY REALLY ARE!

Always keep in mind that we made our children into the Generation “Y” they are and we nurtured every positive and negative element of their personalities. Since we are responsible for them, let’s give them a break and help them realize their true potential as they become the guardians of our legacy.

All the Best

Wayne Kehl

Ten Ways To Make Your Employees Adore You

Please do not confuse adoration with lovability or even likeability. Effective leaders have a mystique about them that sets them apart from other mortals. They have an ability to garner respect, admiration, reverence, and generally high regard wherever they go. Those are the elements of adoration that we will be dealing with in this article.

No two leaders are the same. They all have their own distinct style. Some exude kindness and warmth while others reek of authority and influence. Some lead by example while others lead through delegation.  Some do things on impulse and immediate action while others are methodical and unhurried. These are products of individual personalities and no one style is better than another. They can all create success when fused with the essential elements of leadership.

No matter what style you might have, you can earn the adoration of your employees.

HERE ARE THE TEN ESSENTIAL ELEMENTS OF LEADERSHIP ADORATION:

1. In order to be adored as a leader you must listen to the people who work with you. Listening is an indication of respect. It shows that you are interested in them and that what they have to say matters. Most importantly, it shows that they have so much value that you will give up your most precious leadership commodity for them...your time.
2. If you want adoration, talk to your people. Tell them what you are thinking. Tell them about yourself. Let them know that you are human and that you have the same fears, feelings, problems and concerns that they do. If you make yourself human to them they will be compelled to support and protect you when the need arises.
3. You must control your emotions if you expect true adoration from your followers. Angry, depressed, impatient, sad, giddy, or moody people cannot gain respect and will not be taken seriously by anyone.  A calm, even demeanour with moments of obvious excitement (at appropriate times) will show followers that you are in control of yourself and therefore more likely to be someone of good character and a strong mind.
4. Adorable people have a sense of humour. A dour, humourless demeanour might seem appropriate in some situations, but a regular diet of it in a leadership position is a morale killer. When people say things to you that they think are funny...laugh! It is not a hard thing to do. Only laugh at appropriate things and when offering your own humour, make sure you do not cross the line of inappropriateness. Work should not be punishment and it follows that a joyful workplace is a productive workplace. If you are not exhibiting humour from time to time, you have not realized your full leadership potential.
5. Make yourself available and adoration will follow. If you are truly leading, you are visible, available and transparent. Stop making excuses for not spending time with your followers. Get up from your desk and talk to them. When they want to speak with you in private, stop what you are doing (if possible) and talk to them. When they have a problem, listen to them with an open mind and do everything in your power to help them through it. Be their omnipresent symbol of strength.
6. Trust your employees and they will adore you.  The greatest display of respect you can show an employee is to trust him or her to do the job properly, on time and on budget. Once the training phase is over and you know they are competent, leave them alone and do not meddle. Ask for progress reports and occasional performance evaluations but during the course of the workday, leave them alone and only attempt to help when they ask.  The only interference you should present is a pat on the back for a job well done or a celebration for a special success.  Your trust in them will be returned with respect and admiration for you.
7. Communicate with your people and they will adore you. One of the most common complaints from employees is that they have little or no communication with management. What they want is more than idle chat. They want to know what is going on, what the vision of the company is, what your personal vision is, the financial strength and growth of the company, and where the company is going. They want to be an integral part of the organization and the more you tell them about where the company is taking them, the more they will admire you.
8. To be adored you must always be cognizant of how you present yourself. Unlike some other human beings, leaders must always dress appropriately, clean and groom themselves appropriately, speak clearly and concisely and act in a politically correct fashion. Sloppy, slovenly, smelly people seldom make good leaders.  People who mumble, speak too softly, tell dirty jokes or use a lot of foul language have difficulty gaining respect from followers or superiors. If you are having trouble finding adoration at work, give yourself an honest personal evaluation and make the necessary changes.
9. If you fight for your employees you can become the most adored leader of all. Followers want their leaders to be bold, courageous, loyal warriors who will support them, protect them and speak highly of them at all times.  Leaders who put their own success and safety second to that of their employees will be held in high regard. Leaders who get involved when employees get into conflicts or bravely put themselves into the middle of customer confrontations are the most revered of all. If you make it clear to your people that you will be the last person into the life raft if the ship starts to go down you will be adored beyond your wildest imagination.
10. Honesty is an adorable trait. Dishonesty is not!  Big lies, small lies, promises not kept, and promises conveniently forgotten are all reasons for leadership catastrophe. No one wants to be lied to. If you always do unto others as you would have them do unto you and never tell an untruth you are on the path to adoration and leadership success.

Leadership is not easy, but by practising these few simple tenets you can enhance your leadership style and move to a higher level of success.

All the Best

Wayne Kehl